HisabKitab Pro Privacy Policy

This Privacy Policy explains how HisabKitab Pro collects, uses, stores, and shares data when you use the app. It applies to features including customer/supplier ledger, billing, reminders, OCR bill scan, AI assistance, sync, and support.

1) Data We Collect

a) Data you enter

• Business profile data (business name, owner name, address, phone, email, GST, PAN, UPI, logo path).
• Customer and supplier data (name, phone, address, reminder preferences, profile image path if used).
• Ledger and transaction data (amounts, type, notes, bill references, timestamps, settlement metadata).
• Invoice and statement data generated from your ledger records.

b) Device permissions (only when you use related features)

• Camera: scanning bills/QR and capturing profile or business images.
• Microphone: voice input features in AI/chat workflows.
• Contacts: importing customer contact details from your phone contacts.
• Notifications: payment reminders and app alerts.
• Location (optional): helping fill business address / map link on the business profile.

c) Operational and diagnostic data

• Sync queue state, retry/failure status, and runtime health diagnostics for reliability.
• Reminder scheduling and delivery metadata (timestamps, status, channel used).
• Basic app logs required for troubleshooting stability and sync issues.

2) How We Use Data

• To provide core ledger, billing, statement, and reminder functionality.
• To sync data between device and backend services when sync/cloud features are enabled.
• To generate PDFs and share records through user-initiated actions (for example, WhatsApp/email sharing).
• To improve reliability (retry failed sync items, monitor queue health, and reduce operational failures).
• To respond to support requests and help tickets.

3) Data Storage and Retention

• Primary app data is stored locally on your device database/storage for offline-first operation.
• When sync is active, selected records are transmitted to configured backend APIs.
• Data is retained while needed to provide service and until removed by your in-app actions or app uninstall, subject to backend retention requirements.

4) Data Sharing

We do not sell personal data. Data may be shared only in these cases:

• User-directed sharing: when you explicitly share statements/invoices/reminders via WhatsApp, SMS, email, or other apps.
• Service operation: with backend APIs required for authentication, sync, AI/help features, or reminders.
• Legal compliance: where required by law, regulation, or valid legal request.

5) Third-Party Services

Depending on enabled features, the app may interact with third-party systems such as:

• Google / Android platform services (notifications, WorkManager, camera stack).
• Firebase (Authentication, Firestore sync when signed in, Crashlytics, Analytics — diagnostics can be limited in Settings where offered).
• Communication apps (for example WhatsApp) opened through explicit user action.
• Network/API providers configured in the app backend infrastructure.

Optional bank payment match hints use Android Notification Listener access only after in-app prominent disclosure. Matching is processed on-device; raw bank notification text is not uploaded as a cloud ledger feature.

Third-party apps/services have their own privacy terms. Please review their policies separately.

6) Security

• We implement practical safeguards to protect data confidentiality and integrity (including local encrypted storage for the primary ledger database).
• Security features in app include optional app lock/PIN or biometric protections where available.
• No transmission or storage system can be guaranteed 100% secure; users should also secure their device access.

7) Your Choices and Rights

• You can edit/delete business, customer, supplier, and transaction records from within the app.
• You can disable optional permissions (camera, contacts, microphone, notifications, location) from Android settings.
• You can disable/limit sync features and use local/offline mode for many workflows.
• You can uninstall the app to remove local app data from your device (subject to device/backup behavior).
• Account & data deletion: use in-app Settings → Privacy & data, or request deletion without installing the app via https://hisabkitab-pro-5d4ee.web.app/account-deletion (email the Play store listing support contact if you cannot use the app).

8) Children’s Privacy

HisabKitab Pro is intended for business and accounting use and is not designed for children under 13. If you believe a child has provided personal data, contact support to request deletion review.

9) International Transfers

If backend infrastructure is hosted outside your country, your data may be processed in those regions under applicable safeguards and legal requirements.

10) Policy Updates

We may update this Privacy Policy to reflect product, legal, or security changes. Updated versions will be posted in-app under Help & Support → Privacy Policy with a revised effective date.

11) Contact Us

For privacy or deletion questions: use in-app Help & Support, the support email on the Google Play store listing, or follow Account & data deletion.